All orders are sent via Canada Post unless it is a specialty order to the address provided in your order. Please note, if you ordering prints and video, they are from a different supplier and ship separately.
When ordering online you have the option to crop your images as and if you wish. These edits are final. You can not change the options once you submit your order, so please be sure this is what you want. All printed products are processed through a professional lab and will ship between two (2) and seven (7) business days.
Video orders get done in batches in the middle and end of the month. Every effort is made to get orders into these batches as soon as possible, but depending on the timing of your order (i.e. busy months of March, April, and May) it may take up to 4 weeks for your DVD to be produced.
Videos are verified. If we are not able to verify that you are a family member of once of the dancers in the routine, your order will be delayed until this verification can be done. For more information, please visit our Ordering & Verification Policies.